Terms & Conditions

☑ 1. Agreement

By accessing or using the Delhi Digital Services website and services, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree with these terms, please discontinue the use of our services.

♙ 2. User Responsibilities

Accurate Information

You must provide accurate, complete and truthful information while submitting any application or service request through our platform.

Application Details

Customers are responsible for checking names, dates, mobile numbers and other application details before final submission.

Login and Access

You are responsible for maintaining the confidentiality of your login link, mobile access and application information.

⚠ 3. Service Disclaimer

Delhi Digital Services is a professional online service provider. We assist customers with online applications, document-related services and digital service processes.

We are not a government department, municipal authority or government website. Final approval, verification, processing and issuance of any certificate or document remains subject to the concerned authority.

♙ 4. Processing Time

Processing time may vary depending on the service, information provided by the customer, technical availability and the workload or verification process of the concerned authority.

Any estimated processing time displayed or communicated is an estimate and should not be considered a guaranteed completion date.

◉ 5. Intellectual Property

The website design, content, logo, graphics and service presentation belonging to Delhi Digital Services may not be copied, reproduced or used without permission.

🛡 6. Prohibited Uses

You may not use our website or services for fraudulent, unlawful or illegal purposes. Submission of false, misleading or unauthorized information may result in cancellation or rejection of the service request.

🔗 7. Third-Party Services

Our services may involve third-party platforms, payment services or official online portals. Delhi Digital Services is not responsible for outages, maintenance or technical issues occurring on third-party systems.

↩ 8. Cancellation & Refund Policy

Service fees are generally non-refundable once processing has started. Refunds may be considered only in exceptional circumstances in accordance with our Refund Policy.

☁ 9. Force Majeure

Delhi Digital Services shall not be responsible for delays or failure of services caused by circumstances beyond reasonable control, including government portal downtime, technical failures, natural disasters, internet disruptions or government restrictions.

⚖ 10. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India. Any dispute shall be subject to the jurisdiction of the competent courts in Delhi, India.